Dear Residents,

We are about to undertake a significant improvement to our building’s facilities. Starting at the beginning of August, on-site work will officially commence to completely replace our lifts.

While these upgrades will cause some temporary inconvenience, the end result will be a much faster and more reliable service for everyone. To ensure we always have lift access, the installation will take place in two stages.

Installation Schedule & Availability

We highly recommend factoring a few extra minutes into your daily routine when leaving your apartment during this period, as wait times will inevitably be longer than usual.

⚠️ Safety Advisory: Basement Car Park

Throughout the six-month project, construction crews, materials, and heavy equipment will be operating in the basement car park area. For everyone’s safety, we kindly ask that you:

• Stay alert when walking through the basement.
• Drive at a very low speed.
• Exercise extra caution when parking and when entering or exiting the building.

Thank you in advance for your patience, understanding, and cooperation as we work to upgrade our building. The temporary inconvenience will absolutely be worth the long-term results!

Following the recent security incident already reported, where an unauthorised person entered the building, further CCTV review has identified that the same person had also entered the building the week before that incident.

In that earlier event, the person moved through the upper car park, later re-entered through the lobby, then went down to the basement, and was seen leaving with a bag containing items that cannot be clearly identified from the footage, as well as an electric scooter.

This earlier incident has now also been reported to Police as an update to the existing matter.

The identified method of entry has already been addressed, and further measures are being taken to strengthen building security.

Video of the earlier incident: March 2026 Break in.mp4

Please continue to take care with building security:

• Only grant intercom access to people you know.
• Ensure doors close securely behind you.
• Keep vehicles locked and valuables out of sight.
• Keep storage cages locked at all times.

Earlier in the week someone managed to get into the building and access the lobby and top car park and then exited.

It has been reported to the Police.

We have determined how the person evaded the security system and that ‘hole’ has been filled.

It does not seem like he took anything but did check for unlocked cars and cages.

If you store a bipper to open the roller door, please get Esteban to make that device set to ONLY open the roller door. In some nearby buildings, cars have been broken into to get bippers to access the other floors of the building.

Here is a video of him in the car park https://tinyurl.com/Intruder400

Here is video of lobby

https://tinyurl.com/Intruder4002

The Friends of the Royal Botanic Gardens asked us to circulate this to you all.

There is more info here